Scams and Phishing

Scams and Phishing

Call Forwarding Scam:

A new identity theft scam uses call forwarding technology to empty victims’ bank accounts.

In a typical case, a victim receives a phone call from someone who claims to be a bank employee investigating why correspondence from the bank has supposedly been returned. Then they ask a series of leading questions designed to learn the name of the victim’s bank, along with credit card and account numbers.

Impersonating the victim, the scammer contacts the victim’s phone service provider to verify that the victim’s line has call forwarding. Then, posing as a phone worker, the scammer instructs the victim either to leave the phone off the hook or not to answer it for an hour for system maintenance.

The scammer dials in codes that forward calls to a number controlled by the scammer. The scammer then uses the victim’s account information to transfer money out of the account via Western Union and to make fraudulent credit card purchases. Call forwarding sends verification calls to the scammer, not the victim. Thousands of dollars can be stolen in this way in less than an hour.

Authorities warn against providing any personal or financial information over the phone unless you have initiated the call and obtained the number from an independent source, such as the telephone directory.

Scam Alert:

To avoid becoming a victim of fraud, do not provide personal information, account, banking or credit card numbers, PINs or log-on IDs through text messages. If you receive a call or text message from someone claiming to be with Vons Credit Union and they ask for this information, please do not respond. Instead contact us at 626.444.1972, Ext. 401.

Phishing Alert from CUISPA


The SMS messages follow a similar script: “This is an automated message from Bank Fund Staff FCU. Your ATM card has been suspended. To reactivate, call 1-410-910-0787.” The voice message caller IDs come from Florida, Ohio, Texas, or Maryland.


The voice messages are also automated, suggesting that the Bank Fund Staff account holder’s card has been suspended and requesting that the listener press 1 for more information. Pressing 1 transfers to a follow-up request for the account number, PIN, authorization code, and other identifying information.

The SMS message ID comes from number 5000 does not provide an actual return number.