Contact Vons Credit Union
By E-mail: For communication, please DO NOT send sensitive information, such as account or social security numbers, please contact us through our Form for a representative to get back to you..
For All Address and/or Email Changes: Please contact our Call Center, Monday – Friday, 7am – 7pm at 626.444.1972, Ext. 401. It is important that we properly identify our members before making changes to your account. Once our representative properly identifies you, we can assist you with your requested change.
To Report a Concern or Complaint
If you have a concern or complaint regarding issues at our credit union, please call 626.444.1972, Ext. 401 or write to us at 4455 Arden Drive, El Monte, CA 91731. If your complaint or concern is confidential, you may write to our Supervisory Chairperson at P.O. Box 1341, Claremont, CA 91711.
El Monte: M-TH 8:30am -4:30pm – Friday 8:30am – 5:30pm
San Diego: M-F 9:00am – 4:00pm
Commerce: M-F 9:00am – 5:00pm
SuperValu: M/T/W/F 8:00am – 2:00pm – Thursday 7:30am – 4:30pm (limited access)
Fullerton: M-F 10:00am – 3:00pm (limited access)
Brea: M/T/TH/F 9:00am – 3:00pm – Wednesday 11:00am – 5:00pm (limited access)
Hours: 7am – 7pm, Monday – Friday, 626.444.1972
626.444.1972, Option 3 Click Here to download our Moneyline User’s Guide
Online Bill Pay
626.444.1972, Ext. 401
Click Here to be directed to one of more than 30,000 CO-OP Network ATM locations across the United States.
Click Here for Emergency Preparedness information
Lost or Stolen Cards: 800.754.4128
Select PIN Activation: 800.503.9249
Visa and Debit Cards
Lost or Stolen: 800.453.4270
Click Here to view our Holiday Schedule